Compliance - igentify

Terms, Policies & Compliance.

You’ll find here information about Igentify's compliance with standards and privacy regulations, as well as our Terms of Use and Privacy Policy for this website.

Website terms of use.

Last revised: December 08, 2019

Igentify Ltd. (the “Company”, “we”, “our”) welcomes you (the “User(s)”, or “you”) to our primary website at https://www.igentify.com/ (the “Site”). Our Site offers general information regarding our Company and our services (the “Service(s)”). Each of the Site’s Users may use the Site in accordance with the terms and conditions hereunder.

Acceptance of the Terms

By entering, connecting to, accessing, or using the site (as further detailed below), you acknowledge that you have read and understand the following terms of use, including the terms of our privacy policy available at igentifys-privacy-policy (the “Privacy Policy” and collectively with these terms of use – the “Terms”) and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the site. You acknowledge that these Terms constitute an enforceable legal contract between the Company and you.
If you do not agree to these terms, please do not enter to, connect to, access, or use the site and/or the services in any manner.

The site is available only to individuals who (a) are at least sixteen (16) years old, and (b) possess the legal capacity to enter into these Terms (on behalf of themselves and their organization) and to form a binding agreement under any applicable law. You hereby represent that you possess the legal authority to enter into these Terms on your and your organization’s behalf and to form a binding agreement under any applicable law, to use the site in accordance with these Terms, and to fully perform your obligations hereunder.
For the avoidance of doubt, any act or omission performed by you in connection with the site shall obligate your organization.

The Site and the Services

The Company provides advanced tools for analyzing and reporting the results of genetic tests involved with microarray and NGS technologies. As stated above, in order to register for our services, you will need to enter into a separate Commercial Agreement with us. For such purposes, please contact us at https://www.igentify.com/contact-us/.

The site may provide you with comprehensive information regarding, inter alia, the Company’s Services, concept, Company overview, partners, resources library, news regarding the Company, as well as any other content related thereto such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the “look and feel” of the site, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the site (collectively, the “Content”).

For the avoidance of doubt, the site serves mainly as an informative marketing tool, and engagements of any sort with us shall only be created via a Commercial Agreement. The Content does not bind the Company in any form, and in any case where the Content contradicts or is inconsistent with a Commercial Agreement or other separate agreements executed directly between the Company and you, only information supplied by the Company in the Commercial Agreement or in the separate agreement shall prevail.

ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE SITE ARE RESERVED TO THE COMPANY OR ITS LICENSORS. TO THE EXTENT LEGALLY PERMISSIBLE, THE SITE AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN “AS IS” BASIS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS INCURRED TO YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE AND/OR THE CONTENT AVAILABLE THEREIN.
YOUR USE OF THE SITE AND/OR THE CONTENT AVAILABLE THEREIN IS ENTIRELY AT YOUR OWN RISK.

Please Note

The general use of our website is currently free of charge. However, the Services for registered Users are subject to payment in accordance with the Commercial Agreement; and we reserve the right to charge fees for other features or services available via our site in the future. You hereby acknowledge and agree that you may be charged for Internet, maintenance of network connection and data usage charges made through use of the site, according to the applicable rates charged by your respective third party Internet and data usage service provider as may be from time to time.

Use Restrictions

There are certain conducts that are strictly prohibited when using the site. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may result (at the Company’s sole discretion) in the termination of your use of the site and/or Content and may also expose you to civil and/or criminal liability.

Do not:

  1. use the site and/or the content for any illegal, immoral, unlawful and/or unauthorized purposes
  2. use the site and/or content for non-personal or commercial purposes
  3. remove or disassociate, from the Content and/or the site any restrictions and signs indicating proprietary rights of the Company or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®), and you represent and warrant that you will abide by all applicable laws in this respect
  4. interfere with or violate Users’ rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the site and retrieve, index and/or data-mine information
  5. interfere with or disrupt the operation of the site or the servers or networks that host the site, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks
  6. falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company endorses you, your site, your business or any statement you make, or present false or inaccurate information about the site and/or the Services
  7. take any action that imposes, or may impose, an unreasonable or disproportionately large load on our platform infrastructure,
    as determined by us
  8. bypass any measures we may use to prevent or restrict access to the site
  9. copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the Content made accessible by the Company on or through the site, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such Content
  10. copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to the Company’s proprietary rights, including the Company’s Intellectual Property (as such term is defined below), in any way or by any means
  11. make any use of the content on any other site or networked computer environment for any purpose without the Company’s prior written consent
  12. create a browser or border environment around the Company’s Content (no frames or inline linking is allowed)
  13. sell, license, or exploit for any commercial purposes any use of or access to the site and/or the Content
  14. frame or mirror any part of the site without the Company’s prior express written authorization
  15. create a database by systematically downloading and storing all or any of the Content from the site
  16. transmit or otherwise make available in connection with the Site any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component
  17. use the Site for any purpose for which the Site is not intended; and/or (r) infringe and/or violate any of the Terms.

Minors

The Site is intended for Users over the age of sixteen (16). We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Site. In the event that it comes to our knowledge that a person under the age of sixteen (16) is using the Site, we will prohibit and block such User from accessing the Site and will make all efforts to promptly delete any Personal Information (as such term is defined in our Privacy Policy) with regard to such User.

Contacting us via the Site

In order to contact us and book a demo, you will need to fill out and complete the “Get Started” form available at https://www.igentify.com/get-started/. Such form requires, inter alia, the User’s name, e-mail address and company name. You may also send us an e-mail to the link available at: https://www.igentify.com/contact-us/. You are required to provide accurate and complete information in the e-mail sent to us and/or in the “Get Started” form.

Privacy Policy

We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you connect to, access or use the Site. Our policy and practices and the type of information collected are described in detail in our Privacy Policy at [Please add link] which is incorporated herein by reference. You agree that the Company may use personal information that you provide or make available to the Company in accordance with the Privacy Policy. If you intend to access or use the Site, you must first read and agree to the Privacy Policy

Intellectual Property Rights

The Site, the Content, the Services and the Company’s proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, domain names and trade secrets, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable patent, copyright and other intellectual property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by the Company and its licensors.

The Terms do not convey to you an interest in or to the Company’s Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of the Company’s Intellectual Property under any law.

To the extent you provide any feedbacks, comments or suggestions to the Company (“Feedback”), the Company shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any our current or future products, technologies or services and use same for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed to be non-confidential. Further, you warrant that your Feedback is not subject to any license terms that would purport to require the Company to comply with any additional obligations with respect to any Company’s current or future products, technologies or services that incorporate any Feedback.

Trademarks and Trade names

The Company’s marks and logos and all other proprietary identifiers used by the Company in connection with the Site (the “Company’s Trademarks”) are all trademarks and/or trade names of the Company, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on the Site belong to their respective owners (“Third Party Marks”). No right, license, or interest to the Company’s Trademarks and the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest may be asserted by you with respect thereto and therefore you will avoid using any of those marks, except as permitted herein.

Linking to the Company’s Site and links to Third Party Sites

We welcome links to any page on our Site. You are free to establish a hypertext link to the Site so long as the link does not state or imply any connection or approval of your website, products and/or services by the Company, and does not portray the Company in a false or otherwise offensive manner. You may not link to our Site from a site that you do not own or have permission to use. In the event that you link to the Company’s Site you represent that your site does not contain content that is unlawful, offensive or infringing third party rights. However, we do not permit framing or inline linking.

Certain links provided herein permit our Users to leave this Site and enter non-Company’s sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of the Company and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content including but not limited to content advertising, products or other information on or available from such linked sites and services or any link contained in linked sites or service. In addition, the Company is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. The Company reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resource. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable, and we encourage you to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information about you is being collected.

Availability

The Site’s availability and functionality depends on various factors, such as communication networks, hardware, software and third party service providers and contractors. The Company does not warrant or guarantee that the Site will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.

Changes to the Site

The Company reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently this Site (or any part thereof, including but not limited to the Content) without notice, at any time. In addition, you hereby acknowledge that the Content provided under this Site may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that the Company shall not be liable to you or to any third party for any modification, suspension, or discontinuance of this Site or the Content included therein. You hereby agree that the Company is not responsible for any errors or malfunctions that may occur in connection with the performance of such changes.

Disclaimers and No Warranties

TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE SITE AND CONTENT ARE PROVIDED ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, AND THE COMPANY, INCLUDING ITS VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (COLLECTIVELY, THE “COMPANY’S REPRESENTATIVES“), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS AGREEMENT CANNOT CHANGE.

WE NOTE THAT THESE TERMS GOVERN SOLELY THE USE OF THE SITE. ALL DISCLAIMERS AND WARRANTIES REGARDING ANY SERVICES OF THE COMPANY SHALL BE GOVERNED BY THE TERMS AND CONDITIONS REFLECTED IN THE COMMERCIAL AGREEMENT (AS DEFINED ABOVE).

WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE SITE AND/OR THE CONTENT IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT WE WILL CORRECT ANY ERRORS OR DEFECTS IN THE SITE, (III) AND/OR MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE SITE AND/OR CONTENT AVAILABLE THEREON OR THROUGH THE SITE (INCLUDING THAT THE RESULTS OF USING THE SITE WILL MEET YOUR REQUIREMENTS). THE COMPANY AND THE COMPANY’S REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, RELIABILITY OR THE QUALITY OF THE SITE, AND ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO ANY CONTENT AND/OR INFORMATION DISPLAYED WITHIN THE SITE.

WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN THE COMPANY.

WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.

YOU AGREE THAT USE OF THE SITE AND/OR THE CONTENT THEREIN IS ENTIRELY AT YOUR OWN RISK.

INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.

Indemnification

You agree to defend, indemnify and hold harmless the Company, including the Company’s Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) your use, misuse of, inability to use and/or activities in connection with the Site and/or Content; (ii) your violation of any of these Terms; (iii) your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party, in connection with your use of the Site; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to the Site. It is hereby clarified that this defense and indemnification obligation will survive these Terms.

Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.

Amendments to the Terms

The Company may, at its sole discretion, change the Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the Site and/or will send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our Site or sent via e-mail, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” date and your continued use of the Site on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

Termination of these Terms and the Termination of the Site’s operation

At any time, the Company may without notice discontinue your use of the Site, at its sole discretion, in addition to any other remedies that may be available to the Company under any applicable law.

Additionally, the Company may at any time, at its sole discretion, cease the operation of the Site or any part thereof, temporarily or permanently, delete any information or Content from the Site or correct, modify, amend, enhance, improve and make any other changes thereto or discontinue displaying or providing any information, Content or features therein without giving any prior notice. You agree and acknowledge that the Company does not assume any responsibility with respect to, or in connection with the termination of the Site’s operation and loss of any data. The provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Intellectual Property, Disclaimer and Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms.

General

At any time, the Company may without notice discontinue your use of the Site, at its sole discretion, in addition to any other remedies that may be available to the Company under any applicable law.

Additionally, the Company may at any time, at its sole discretion, cease the operation of the Site or any part thereof, temporarily or permanently, delete any information or Content from the Site or correct, modify, amend, enhance, improve and make any other changes thereto or discontinue displaying or providing any information, Content or features therein without giving any prior notice. You agree and acknowledge that the Company does not assume any responsibility with respect to, or in connection with the termination of the Site’s operation and loss of any data. The provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Intellectual Property, Disclaimer and Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms.

General

  1. These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and the Company
  2. any claim relating to the Site or the use thereof will be governed by and interpreted in accordance with the laws of the State of Israel without reference to its conflict-of-laws principles and the United Nations Convention Relating to a Uniform Law on the International Sale of Goods may not be applied
  3. any dispute arising out of or related to the Site will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of the Tel-Aviv-Jaffa District, Israel. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, the Company may seek injunctive relief in any court of competent jurisdiction
  4. these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto
  5. no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof
  6. YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED
  7. if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein
  8. you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification
  9. no amendment here of will be binding unless in writing and signed by the Company
  10. the parties agree that all correspondence relating to these Terms shall be written in the English language.

For information, questions or notification of errors, please contact

If you have any questions (or comments) concerning the Terms, you are most welcome to send us an email to info@igentify.com and we will make an effort to reply within a reasonable timeframe.

Igentify’s Privacy Policy.

Last revised: December 26, 2021

Igentify Ltd. (the “Company”, “we” or “us”) respect the privacy of users of its website at igentify.com (the “Site”) and related Services (“User” or “you”) and are committed to protecting the personal information that their Users share with them. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site.
Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Use at TOU link (“TOU”), into which this Privacy Policy is incorporated by reference.

Please note

This Privacy Policy relates solely to Personal Information which is gathered and processed in the context of operating the Site. Our Company offers products and services in the field of genetic testing and analysis to organizations, such as clinics, and may process additional personal information in that context. Such processing is outside the scope of this Privacy Policy and we process it as processors, or sub-processors, on behalf of, and in accordance with out contractual agreements with, such organizations.
If you believe that, in the context of operating our products and services (excluding the Site), your personal information is, or has been, processed by our Company, and you wish to obtain information relating to such processing activities or to exercise your data subject rights under applicable law with respect to such personal information, please contact the applicable clinic or other organization that has provided you with the relevant genetic testing services.
Note that if you are located in the European Union or in the UK, you may contact our EU and UK Representative, Prighter Group,  with any inquiry relating to our personal information processing operations (which relate to our products and services) and other privacy related matters, at: https://prighter.com/q/11280706502

1. Your Consent (PLEASE READ CAREFULLY!)

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE SITE OR SERVICE.
FOR AVOIDANCE OF DOUBT, YOU HEREBY CONSENT TO THE COLLECTION, PROCESSING, TRANSFER, AND USE OF YOUR PERSONAL INFORMATION. YOU ALSO ACKNOWLEDGE AND CONFIRM THAT YOU ARE NOT REQUIRED TO PROVIDE US WITH YOUR PERSONAL INFORMATION AND THAT SUCH INFORMATION IS VOLUNTARILY PROVIDED TO US.

2. Which information we may collect on our Users?

We may collect two types of data and information from our Users:

a. Non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the Site, type of operating system, User’s ‘click-stream’ or searches on the Site, type and version of browser, keyboard language, screen resolution, etc.

b. Personally identifiable information (“Personal Information”). This information may identify an individual or maybe of a private and/or sensitive nature.
• Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User
• Personal Information is collected from the details the Users provide in the “Get Started” form which includes, inter alia, the User name, User’s e-mail address and organization.
• Personal Information is collected from the details the Users provide whilst contacting us via our e-mail, including e-mail address and any text you wish to insert into the e-mail. Once your contact details are received by us, our representative will contact you for further communication. Our representative may collect additional Personal Information from you
• Additional information that may be required for subscribing to our paid services is provided in the Commercial Agreement.
For the avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance to the TOU and the Privacy Policy.

3. How Do We Collect Information on Our Users?

There are a few methods that we use:

  1. We collect information through your entry and use of the Site. In other words, when you are using the Site we are aware of it and may gather, collect and store the information relating to such usage.
  2. We collect information which you decide to provide us voluntarily. For example, we collect Personal Information when you contact us through the “Get Started” form and/or when you contact us via our e-mail address. We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below.

4. What are the Purposes of the Collection of Information?

Non-personal Information is collected in order to:

• Use it for statistical and research purposes and for customization and improvement of our Site.
• Enhance the User’s experience while using the Site.
Personal Information is collected in order to:
• Respond to your inquiries.
• Be able to contact Users for the purpose of providing them with technical assistance and in order to provide them the Services.
• Provide the Users with commercial materials, updates about the Company’s developments, new offerings, news regarding the Site and Services, etc.
• Email tracking – we may use tracking technology within the email we may send you in order to improve interactions with you and to better understand whether our emails were opened and read, and such tracking may include capturing the time and date in which you opened our email messages and the type of device you use to open such emails.
• Determine general geolocation information (i.e., country) from which the User’s computer is connected to the Internet in order for us to know the general location of our Site’s Users as well as in order to safeguard our Site.

5. Sharing Information with Third Parties

The Company will not share any Personal Information it collects with any third party, other than in the following circumstances:

  1. to satisfy any applicable law, regulation, legal process, subpoena or governmental request
  2. to enforce this Privacy Policy and/or the TOU, including investigation of potential violations thereof
  3. to detect, prevent, or otherwise address fraud, security or technical issues
  4. to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment
  5. to protect the rights, property, or personal safety of the Company, its Users or the general public
  6. by virtue of undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of the Company, so long as such acquirer maintains the same privacy terms hereunder
  7. pursuant to your explicit approval prior to the disclosure.
    Note, that we collect, hold and/or manage Personal Information through the Company’s authorized third parties vendors of certain products or services (such as, hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction. For the avoidance of doubt, The Company may use Non-personal Information and transfer and disclose it to third parties at its discretion.

6. Deletion or Modification of Personal Information

In any event, if for any reason you (or any person) wish to delete or modify Personal Information, please send us an e-mail with adequate details of your request to privacy@igentify.com, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Note that unless otherwise explicitly specified herein and/or unless you instruct us otherwise, we may retain your Personal Information for as long as reasonably required for the purposes of which such Personal Information was collected, all as permitted under any applicable privacy laws.
Aggregated and/or anonymous information derived from your use of the Site may remain on our servers indefinitely.

Please Note

The laws of your local jurisdiction may provide you with certain privacy-related rights, such as a right of access, right of rectification, right to erasure, right to restrict processing, right of data portability and right to object to the processing of Personal Information. If you wish to exercise such rights and find that you are unable to do so via the Site, please send us an e-mail with adequate detail of your request to privacy@igentify.com

7. Minors

The Site is intended for Users over the age of sixteen (16). We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Site. In the event that it comes to our knowledge that a person under the age of sixteen (16) is using the Site, we will prohibit and block such User from accessing the Site and will make all efforts to promptly delete any Personal Information that may have been collected with regard to such User.

8. Security

We take reasonable measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. The Personal Information is hosted on an approved third-party platform which provide advanced security standards. In addition, we employ highly secure services design and implementation using encryption and architectures mechanisms. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION.

9. Third-Party Service Providers

While using the Site we may be using third-party service providers, who may collect, store and/or process the information detailed herein. The Company uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such software may include, without limitation:
• Matomo Analytics, whose privacy policy can be found at https://matomo.org/privacy/
Please read such third-party service providers’ terms of use and privacy policies to understand their privacy practices.

10. Cookies and Other Tracking Technologies.

When you access or use the Site, we and/or our third-party service providers may use industry-wide technologies such as cookies, web beacons, pixels, clear gifs and other similar tools (or other similar technologies), which store certain local information on your device (“Local Storage”) which may enable us, inter alia, to recognize your device from those of other Users of the Site, to improve the Site’s performance, to deliver a better and more personalized service according to the User’s individual interests and the device or browser used, to track Users’ use of the Site, to gather information about the Users’ approximate geographic location (e.g. city), to prevent fraud and/or abuse, to estimate our audience size and usage pattern and perform other analytics, to develop our Site and to serve targeted advertisements.
Such information is locally stored in the User’s device. The Company and/or our authorized third party service providers may access such information. The Company and/or our authorized third party service providers may use both session cookies (which expire once you close the web-browser) and persistent cookies (which stay on the User’s device until he/she deletes them). Such Local Storage used by the Site may store non-personal information (such as the different pages viewed by a User within the Site) as well as User persistent identifier, which will be collected in accordance with the terms specified herein.
Most devices and browsers will allow you to erase cookies from your device’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, your experience of the Site may be limited. Please note that unless you block the acceptance of cookies, the Site will utilize cookies upon your use of the Site. If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Site from placing further cookies on your device unless and until you adjust your settings as described above. For detailed instructions regarding the blocking of cookies, please refer to your browser ‘help’, ‘tool’ or ‘edit’ section or see http://www.allaboutcookies.org/manage-cookies/.
Below are links to instructions regarding the blocking of Cookies on commonly used web-browsers:
• Chrome
• Internet Explorer and Microsoft Edge
• Mozilla Firefox
• Safari

It is possible to opt-out of having your browsing activity within the Site recorded by performance cookies. Please note that we use Matomo Analytics, as our service providers in order to track Users’ activities on the Site, including by use such services’ persistent cookies.

11. International Data Transfer

In order to provide the Site, we may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service providers (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you hereby consent to such transfer of information.

12. Direct Marketing

You hereby agree that we may use the contact details you provided us with (including, without limitation, e-mail address and phone number) for the purpose of providing you commercial and/or non-commercial materials related to our current and/or future products and services. You may withdraw your consent by following the “unsubscribe” instructions for removing yourself from the mailing list which are available in the message transmitted to you.

13. Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Site and any information collected therein. The Company reserves the right to change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this policy on the homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by e-mail, whichever is earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by law and without any prior notice.

14. Questions?

If you have any questions (or comments) concerning this Privacy Policy, please send an e-mail to privacy@igentify.com.

Subsidiaries.

Last revised: October 24, 2022

Subsidiaries To support the delivery of services, Igentify LTD. may transfer personal data to its subsidiaries as listed below. This page provides important information about the identity, location, and role of each subsidiary.

We may engage with the following subsidiary as a sub-processor to deliver services:

Subsidiary name Location Services provided
Igentify Inc. United States Marketing, sales, customer support

Sub-processors.

Last revised: October 24, 2022

Sub-processors  To support the delivery of services, Igentify LTD. may transfer personal data to its sub-processors as listed below. This page provides important information about the identity, location, and role of each sub-processor.

We may use sub-processors to provide services. Listed below are sub-processors with whom we may share personal data:

Name Data processing location Services provided
Amazon Web Services, Inc. USA, EU Cloud Service Provider
MongoDB, Inc USA, EU NoSQL SaaS database
Idomoo Ltd. USA, EU Online Video Engine
VPN Provider 1 Israel VPN Solution for secure access and web connection
Google LLC, GCP (Google Cloud Platform) USA, EU Human verification system – reCAPTCHA
Microsoft EU Management & Security services + Office 365
Atlassian Jira EU Help Desk
VPN Provider 2 EU VPN Solution (ZTNA)
InterSystems* USA, Australia Advanced Interoperability Platform for interfacing with health record systems (EHR)

*InterSystems is a sub-processor only in rare cases when giving technical support to Igentify.
As our business grows and evolves, the sub-processors we engage with may also change. We will endeavor to provide the main contact of a customer’s account with notice of any new sub-processor to the extent required under our agreement, along with posting such updates here. Please check back frequently for updates.

We are GDPR compliant.

Last revised: April 10, 2021

On 25 May 2018, the EU General Data Protection Regulation (GDPR) came into force, reflecting the importance of data protection in our increasingly digital world.

Igentify processes personal data of our customers’ customers, the patients.

As such Igentify is a Data Processor, and our customers, who use our digital genetic analysis platform are Data Controllers. We take the protection of our customers and their customers’ personal data very seriously and treat all personal data very confidentially and in accordance with the EU and national statutory data protection regulations.We are committed to fully adhere to the General Data Protection Regulation (GDPR).

Which steps did we take to be GDPR compliant?

We have worked with our Information Security, Product, R&D, HR, Commercial, Customer Experience and
Customer Support teams and performed the following:

Data mapping A Data Mapping process and a Data Protection Impact Assessment (DPIA) were made to make sure any personal data that may be stored or processed is processed and managed according to the GDPR requirements
Security Controls We have reviewed and strengthened our ISO 27001 compliant Information Security Management System, our security infrastructure and practices, including data encryption in transit and at rest, backup, logs and security alerts, access control, multi-factor authentication, vulnerability management and penetration testing.
Agreement with customers We’ve made sure we have the appropriate contractual terms in place, to perform our role as a Data Processor for our customers while complying with the GDPR.
Sub-Processors We have performed security and privacy assessment of our sub-processors to ensure they are all complying with the GDPR requirements, and we have signed with them Data Protection Agreements (DPA) to ensure that they are committed to protect the personal data of our customers that we entrusted to them.
Privacy by Design We ensured by design of our product that the minimum necessary data is collected from the patients, that access to the patients’ data is only granted to those who need it and are authorized, and that by default the least possible data exposure options are selected.

We are HIPAA compliant.

Last revised: April 10, 2021

We at Igentify understand that many of our customers are required to ensure the confidentiality of patient healthcare data pursuant to Health Insurance Portability and Accountability Act (HIPAA). We understand the sensitivities and the seriousness associated with keeping patient healthcare data private and secure.

Igentify processes personal data of our customers’ customers, the patients.

As such Igentify is a Business Associate, and our customers, who use our digital genetic analysis platform are Covered Entities.
We are committed to fully adhere to the HIPAA and HITECH Acts, and where relevant with additional state data protection regulations.

What steps did we take to be HIPAA compliant?

We have worked with our Information Security, Product, R&D, HR, Commercial, Customer Experience, and Customer Support teams
and performed the following:

Data mapping A Data Mapping process and a Data Protection Impact Assessment (DPIA) were made to make sure any personal data that may be stored or processed is processed and managed according to the GDPR requirements
Security Controls We have reviewed and strengthened our ISO 27001 compliant Information Security Management System, our security infrastructure and practices, including data encryption in transit and at rest, backup, logs and security alerts, access control, multi-factor authentication, vulnerability management and penetration testing.
Agreement with customers We’ve made sure we have the appropriate contractual terms in place, to perform our role as a Data Processor for our customers while complying with the GDPR.
Sub-Processors We have performed security and privacy assessment of our sub-processors to ensure they are all complying with the GDPR requirements, and we have signed with them Data Protection Agreements (DPA) to ensure that they are committed to protect the personal data of our customers that we entrusted to them.
Privacy by Design We ensured by design of our product that the minimum necessary data is collected from the patients, that access to the patients’ data is only granted to those who need it and are authorized, and that by default the least possible data exposure options are selected.

Our ISOs, Seals & Grants.

Legal manufacture

Address: 14 Halamish st., Caesarea,
3079896, Israel

Phone: +972 (0)77-320-9004

Accelerate any genetic service,
in a few simple clicks

Terms, Policies & Compliance | igentify © 2021, All Right Reserved